Farmer milking dairy cows

Providing The Best Milk Hauling Service: Understanding Farmers’ Needs

Dairy production is a team sport, but at the heart of the whole operation is the partnership between farmers and haulers: the people who produce the milk, and those who collect it, safeguard it, and deliver it to where it needs to go.

To maintain strong relationships with producers, haulers need to understand farmers’ needs and work hard to meet their expectations of prompt and reliable service. Here’s how milk haulers do their part to support the farmers they serve:

Ensuring Value

Farmers get paid a premium for organic and BST-free milk, so drivers must make sure to transport these kinds of milk separately for conventional milk. This way the farmers will get the rate they deserve for their products. Mixing even a minimal volume of conventional milk into a trailer containing the other types requires the whole load to be treated as conventional, which would result in lower pay for farmers.

Proper Delivery

Getting fair compensation for organic and BST-free milk also involves making sure that it is delivered to the right processing plant or terminal bay. Some plants process only conventional milk, while others deal exclusively with organic or BST-free milk, and still others handle both types. Confusing a load type could mean that farmers get paid the conventional rate for organic milk. Reliable transport prevents these issues through proper record keeping and attention to detail.

Meeting Their Needs

Through careful record-keeping and time management, drivers do their best to meet farmers’ pickup and delivery needs, even though their production volumes vary from day to day. Consistency and reliability are important in this industry, so drivers do their utmost to honor those values.

Working On Their Schedule

Farmers are incredibly schedule-oriented, so it’s important that milk haulers are punctual and efficient. Cows need to be milked several times per day, and bulk milk tanks must be emptied, cleaned and sanitized promptly between milkings, so that they’re ready to go again when they’re needed. Drivers do their best to minimize delays, and to communicate effectively with dispatch when they get held up (by processing delays or weather-related issues), to keep farmers in the loop. Farmers appreciate it when haulers can arrive between their regular milkings so that they are not interrupted.

Care For Equipment

Farm equipment belongs to the farmers, but it’s often used by haulers as part of their cleaning and sanitizing responsibilities. That’s why drivers need to know how to use each farm’s equipment safely and effectively, so they don’t cause undue wear or damage. Haulers strive to be respectful of the farmer’s property by caring for all equipment as though it were their own. The same care is taken in sampling, to prevent cross-contamination and to provide accurate assessments of the milk.

By meeting their needs for prompt and reliable service, milk haulers show their respect for farmers’ investment of time, energy, and resources to produce high-quality milk. It may seem like a relatively small role to play in milk’s overall journey, but there’s a lot riding on the quality of milk hauling service that haulers provide. Milk haulers work hard to measure up to those high expectations.